Returns & Exchanges
At JOLLY CANNABIS, we want you to be fully satisfied with your apparel; if your fit isn't perfect, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
- 3.Package Your Items
Securely place the unworn apparel in its original packaging and attach the prepaid shipping label to the outside of the parcel.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, your refund or exchange credit will be processed within 5-7 business days.